Refund policy

Satisfaction Guarantee

We will replace your item if your purchase doesn't meet your expectations. Just write to us via support@reebleo.com within the first 7 days after you received your item and we will arrange the replacement for your device for free. For the unlikely case that our vendors don't have any available devices in stock, you can choose between a full refund or an alternative device for the same value.

Returns & Change of Mind

You can return your unopened & undamaged device within 7 days after delivery for a full refund. Please note that we only accept unpopend, sealed devices. If you return the unopened item in the same condition as you received it, only a S$25 handling fee will be deducted and you will get your full refund within 14 days after we received and checked the item. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unopened and all seals intact. In case that there are obvious signs of use, we will grant you no or partial refunds (depending on the signs of use). Otherwise, your return request will be rejected.