We plant 1 tree for each device sold
Description
Quality assurance
40+ quality checkpoints have been tested on this product :
- 100% Functional
- Screen
- Battery
- Camera(s)
- Wifi
- Bluetooth
- Buttons
- Headset
- Speaker
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Refund Policy
Returns
If you are not fully satisfied with your purchase, you can return your undamaged device within 7 days after delivery for a full refund. If you return the item in the same condition as you received it, only a S$25 handling fee will be deducted and you will get your full refund within 14 days after we received and checked the item. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. In case that there are obvious signs of use, we will grant you no or partial refunds (depending on the signs of use).
How do I return the device?
To return your purchased devices at Reebelo, please send us an email with your name, address and the order number to support@reebelo.com within 7 days upon receipt of the device. If you fail to request within the specified period, the initiation of the return is not possible. The request will be reviewed and approved by our customer service team within 24 hours.
Can I exchange the device instead?
Reebelo also offers the option to exchange your received model for an alternative phone in case. If you want to exchange it for the same model or another item, send us an email to support@reebelo.com. Please note that in case of exchanges or replacements of your device, neither the return period nor the warranty period restarts.
Shipping
Once your request is approved, our customer service team will send you details where and how to return the device. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. Otherwise we can't guarantee that we will receive your returned item.
When will I get my refund?
The refund process will only begin after we have completed evaluating your returned product and if it is deemed to be a valid return with no obvious signs of usage. You will be notified via email once your refund is being processed. The refund processing time period depends on the mode of the payment during the purchase of the device and normally takes a couple of days.
What should I do in case of late or missing refunds?
If your refund has been issued but does not show in your bank account after the next two months' statements, please contact your issuing bank directly for support first. If you still have not received your refunds, get in touch with us via email at support@reebelo.com.
What our customers say
154 reviewsI was skeptical at first as this is my first time buying hp online. Feel delighted when received the hp as it is in very good condition without scratches. Using it for more than a week now without any issues or problem. Recommend it!!
Order deliver was efficient , phone tip top condition and there more to come thank you Reebelo 💫😇
Phone looks like totally new!
Downside is battery not doing good, understand that is a 2 year old phone, plus hang occasionally. Other wise is perfect!
Very good working condition
Recieved product very fast...
And as described...
Thank you seller
Extremely amazing My IPhone X delivered fast and it looks Good as new thanks Reebelo definitely will purchase again
No words can describe except for best service & best phone!! Thank you Reebelo..will definetely supporting you always👍
No doubt it is a refurbish item...Reebelo service is a thumbs up... When im feedback, im having issue with the phone.. Nick assisted me from beginning to the end..
More than satisfied when i recieved the phone. Quality as promised the phone scratches is only visible on certain lighting. Would love if you would include the rest of note 9 accessories such as the earphones, s pen interchangeable tip and the usb c to usb connector. Other than that its a great phone n thank you for being a reliable online store.
I bought the iPhone 11 Mint condition and yes, the battery health is 100percent yet it does look as good as new! Will re-purchase from them again !
Im happy to the iphone 11 that i buy... not even 1 scratch it looks like brand new🥰🥰🥰 looking forward to my next purchase ☺️
Phone in mint condition, almost. Originally battery was not functioning all that well but upon informing Reebelo, they followed up and I had a battery replacement. Now the phone is fine and dandy. Good to get a refurbished phone to reduce the impact on the earth.
Satisfied! All good! Have recommended Reebelo to my family and friends! 100% trusted and item 100% good as new!
I have not received my purchase yet. I’ve emailed but there wasn’t any response. Can you please check and give me a confirmation when I’m able to receive it.
Received item fast, item is in good condition as mentioned in description before purchasing. Am fully satisfied. Thank you
Part receive in good condition. Condition as stated. Delivery was fast. Happy with my 1st 2ndhand handphone purchase thru Reebelo. 👍
Forget buying phone from Carousell users, Reebelo offer same price, good servicing via Watsapp chat and delivery!