Any problems with your phone? Don’t worry about it, we are here to help! All devices at Reebelo come with a 12 months limited warranty. With ReebeloCare, you can upgrade your warranty to 24 months and get better coverage at the same time. ReebeloCare gives you longer peace of mind and protects you from all hardware or software defects that compromise functionality at the point of sale, up until the end of your ReebeloCare period.

In addition, ReebeloCare covers up to 1 accidental damage incident with fixed service fee, where only high-quality repair parts are used. This includes any accidental physical damage, battery wear, or screen damage (please note that liquid damage caused by the customer or third party is excluded from the protection). Each accidental damage incident is subject to a service fee, depending on the sales price of the device (under $500 device value: $99 service fee; $501-$1200 device value: $199 service fee; $1201-$2000 device value: $249 service fee).

During your Warranty & ReebeloCare period, you can reach out to our service experts in case of any problems. After troubleshooting the problem, we will send you a free return label to send in the device. Our experts will repair the device promptly. In case of accidental damages such as liquid water damage which are not covered by the warranty terms, you are entitled to our discounted repair fees.