About Reebelo

Reebelo is a Singapore based online marketplace for renewed electronic devices. We select reliable partners and enable customers to buy pre-owned, refuribshed electronic devices for affordable prices on our webiste. 

At Reebelo you find a large selection of renewed (or refurbished) electronics. This means that the devices are pre-owned, but fully functional. Together with our refurbishing partners, we check the quality of all devices and make sure that your device gets tested extesively before being shipped. 

Definitely! Trust is a core value for our company. We are based in Singapore (128 Prinsep Street, #01-01, Singapore 188655). Our great team of industry experts, entrepreneurs and senior managers has many years of experience in electronics, telecommunication and the recommerce industry. In addition, we are licensed by the IMDA Singapore (Infocomm Media Development Authority) and a registered Secondhand Dealer regulated by the Singapore Police Force. You can find more information about our story here. Anyhting else you want to know? Feel free to contact us at any time! 

All devices sold on Reebelo are fully functional. We make sure that devices look similar to new ones. Depending on our classification system, they can look very new or have some scratches on it. You will find the following standards next to every device so that you can perfectly understand the quality of your device: 

Diamond: This is the highest possible category. Devices categorized as “Diamond” look like new. There are no visible scratches or dents. 

Gold: The second-highest category. Devices with the category “Gold” still look very good, but do have some minor scratches. These scratches are very light and can hardly be seen if you look at the device from more than 20 cm away. 

Silver: The third-highest category on Reebelo. Devices categorized as “Silver” do have some light scratches which can also be seen from 20 cm or more away. The devices are still in good condition, but there are signs of prior usage. 

Copper: The lowest category on Reebelo. Devices with the category “Copper” do have visible scratches and possible dents. Even though it is easy to see that those devices were used in the past, they are still 100% functional and look for a new home. :) 

Shipping

We ship all over Singapore. Shipping is free unless otherwise stated during the checkout. Starting from January 2020, we will also ship to Malaysia. 

It depends on where in Singapore you are and how long it takes to pack your ordered device. Orders processed here will take 2-5 business days to arrive. 

We use all major carriers, and local courier partners which we tested and customers reviewed positively.

Other

There is a 7 days 90%-return policy. You can find more information here

All products are tested and come with minimum 30 days Reebelo care protection. In case that there are any problems with your renewed device which you detect in the next 30 days - please get in touch with us at support@reebelo.com so that we can fix the problem as soon as possible.

In the unlikely case of glitches or other problems, you can choose between a full refund or an alternative phone. 

We are here to help! Please feel free to reach out to our customer service at support@reebelo.com at any time or contact us here

Customer support

+65 8350

Send a message

support@reebelo.com