Frequently Asked Questions
About Reebelo
Products Offered
Payments
Shipping
Warranty & Refunds
Selling & Trade-in
Reebelo is APAC’s leading marketplace for sustainable tech with offices in Singapore, Australia, New Zealand and Malaysia. We believe in a future where everyone has access to affordable electronics, delivered through a platform built on sustainable values and quality-assured devices. Whether it’s refurbished or new, buying or selling, it’s time to say hello to Reebelo - read more about our company here.
You want the best price for your new gadget, but you also care about the environment? We’re for it and will settle everything. At Reebelo you find original devices (brand new as well as refurbished), tested & sold by local vendors. Every great beginning deserves a great celebration - we’ll plant a tree in your name for every device purchased.
Reebelo is based in central Singapore and we exclusively sell online. We aim to create a trusted marketplace that brings utmost transparency where you can buy high-quality consumer electronics with peace of mind.
Sure! At Reebelo you find 100% functional, original electronic devices from trustworthy local sellers. All devices are shipped by Singaporean sellers and come with extended warranty and money back guarantee. You can find brand new as well as pre-loved devices at Reebelo.
Refurbished products are fully functional, original pre-owned devices. Our Singaporean refurbishing partners buy used devices, test more than 40+ quality checkpoints and ensure that they are in perfect working condition before shipping them. All devices come with extended warranty so that you can buy with peace of mind. Like new, but better!
Our brand new devices come in an original, sealed box with all originally supplied accessories. All of our refurbished devices come with a charger (unless not originally supplied), a charging cable and are safely packaged in a plain box (for sanitary reasons, we do not include earphones).
The battery health for all pre-loved devices listed on Reebelo is 80% - 100%. For brand new devices, batteries are of course new. Should you face any problems with the battery during your warranty period, please do contact us and we will be happy to help.
Yes, our brand new devices come in a sealed box with original manufacturer warranty.
All electronics at Reebelo are a mix of local and export sets and are guaranteed to be usable without any limitations in Singapore.
Reebelo is an online marketplace and we work together with several trusted local vendors to ensure that you always find the best price. Our trustworthy vendors ensure that all devices sold are fully functional and according to our specifications. As the vendor decides the price, you will sometimes find similar models for different prices - go for the best deal and buy with peace of mind!
Due to the large number of devices sold at Reebelo, we unfortunately can’t provide pictures for each device. If not fully satisfied with your purchase, you can simply use our free return policy.
At Reebelo we offer secure payment via a credit card, debit card, PayNow, Apple Pay, GrabPay and PayPal. For refurbished devices, but not for Brand New and New (Unsealed), we do offer installment checkout options additionally.
You can choose Grab PayLater Installments at checkout for refurbished devices, but not for Brand New ones. The limit for Grab PayLater depends on the buyer’s creditworthiness, subject to the approval of our installment partner - up to $1,000 for debit cards and up to $3,000 for credit cards. Your device will be delivered directly after the first payment. For help please do directly contact our installment partners on their support channels.
All orders are processed and shipped by our partners within 1-3 business days and will reach you within 2 to 6 business days.
Whenever available, we will provide you via email with a tracking ID as soon as we receive it from our delivery partners.
While this is not possible to self collect your device, we do offer free delivery and a 14-day free return policy. For the unlikely case that you are not satisfied, we are more than happy to replace the device for free.
Currently we only ship devices within Singapore. Please visit our Australian website if you are based in Australia.
All our devices go through 40+ checkpoints to minimize the risk of functionality problems. Brand New Devices come with the original manufacturer warranty. Refurbished Devices come with a 3-12 months seller warranty (please check the product page for the applicable length). You can find more information about our Warranty Policy here.
You can return your unopened & undamaged device within 14 days after delivery for a full refund. Please note that we only accept unopened, sealed devices. You can find more information about our Refund Policy here.
Selling your device at Reebelo is convenient & secure. Please visit our Buyback page for more details.
Our Customer Success team will be happy to answer any question, concern or feedback you wish to share.
Frequently Asked Questions
Reebelo is APAC’s leading marketplace for sustainable tech with offices in Singapore, Australia, New Zealand and Malaysia. We believe in a future where everyone has access to affordable electronics, delivered through a platform built on sustainable values and quality-assured devices. Whether it’s refurbished or new, buying or selling, it’s time to say hello to Reebelo - read more about our company here.
You want the best price for your new gadget, but you also care about the environment? We’re for it and will settle everything. At Reebelo you find original devices (brand new as well as refurbished), tested & sold by local vendors. Every great beginning deserves a great celebration - we’ll plant a tree in your name for every device purchased.
Reebelo is based in central Singapore and we exclusively sell online. We aim to create a trusted marketplace that brings utmost transparency where you can buy high-quality consumer electronics with peace of mind.
Sure! At Reebelo you find 100% functional, original electronic devices from trustworthy local sellers. All devices are shipped by Singaporean sellers and come with extended warranty and money back guarantee. You can find brand new as well as pre-loved devices at Reebelo - learn more here
Refurbished products are fully functional, original pre-owned devices. Our Singaporean refurbishing partners buy used devices, test more than 40+ quality checkpoints and ensure that they are in perfect working condition before shipping them. All devices come with extended warranty so that you can buy with peace of mind. Like new, but better!
Our brand new devices come in an original, sealed box with all originally supplied accessories. All of our refurbished devices come with a charger (unless not originally supplied), a charging cable and are safely packaged in a plain box (for sanitary reasons, we do not include earphones).
The battery health for all pre-loved devices listed on Reebelo is 80% - 100%. For brand new devices, batteries are of course new. Should you face any problems with the battery during your warranty period, please do contact us and we will be happy to help.
Yes, our brand new devices come in a sealed box with original manufacturer warranty.
All electronics at Reebelo are a mix of local and export sets and are guaranteed to be usable without any limitations in Singapore.
Reebelo is an online marketplace and we work together with several trusted local vendors to ensure that you always find the best price. Our trustworthy vendors ensure that all devices sold are fully functional and according to our specifications. As the vendor decides the price, you will sometimes find similar models for different prices - go for the best deal and buy with peace of mind!
Due to the large number of devices sold at Reebelo, we unfortunately can’t provide pictures for each device. If not fully satisfied with your purchase, you can simply use our free return policy.
At Reebelo we offer secure payment via a credit card, debit card, PayNow, Apple Pay, GrabPay and PayPal. For refurbished devices, but not for Brand New and New (Unsealed), we do offer installment checkout options additionally.
You can choose Hoolah, Rely & GrabPay installments at checkout for refurbished devices, but not for Brand New and New (Unsealed). Hoolah can be used for refurbished devices up to S$800. The limit for Rely & GrabPay depends on the buyer’s creditworthiness, subject to the approval of our installment partners - up to $1,000 for debit cards and up to $3,000 for credit cards. Your device will be delivered directly after the first payment. For help please do directly contact our installment partners on their support channels.
Reebelo provides 2 shipping options. Free Standard Delivery takes 5 - 8 working days, and Express Delivery 3 - 5 working days (for $8.90 extra).
Whenever available, we will provide you via email with a tracking ID as soon as we receive it from our delivery partners.
While this is not possible to self collect your device, we do offer free delivery and a 7-day free return policy. For the unlikely case that you are not satisfied, we are more than happy to replace the device for free.
Currently we only ship devices within Singapore. Please visit our Australian website if you are based in Australia.
All our devices go through 40+ checkpoints to minimize the risk of functionality problems. Brand New Devices come with the original manufacturer warranty. Refurbished Devices come with a 1-12 months seller warranty (please check the product page for the applicable length). You can find more information about our Warranty Policy here.
You can return your unopened & undamaged device within 7 days after delivery for a full refund. Please note that we only accept unpopend, sealed devices. You can find more information about our Refund Policy here.
Selling your device at Reebelo is convenient & secure. Please visit our Buyback page for more details.

Free delivery

Delivered to your door

Satisfied or refunded

14 days free returns

Excellent support

Questions? Contact us!

Secure payment

Several options available